Goibibo

Goibibo is a leading online travel platform in India, renowned for its extensive offerings in flights, hotels, buses, and trains. Founded in 2009 as part of the ibibo Group, Goibibo has grown to become India's largest hotel aggregator and a prominent air ticketing platform. Its user-friendly interface and competitive pricing make it a favorite among travelers seeking convenience and affordability.

The Journey of Goibibo: Founding and Growth

Goibibo's story began with its launch in 2009 by Sanjay Bhasin and Vikalp Sahni under the ibibo Group, which was founded by Ashish Kashyap in 2007. Headquartered in Gurugram, Haryana, Goibibo operates as a subsidiary of MakeMyTrip Limited. The company has expanded significantly, employing over 849 people and maintaining a strong presence in India's travel market. Goibibo's growth milestones include becoming a leading player in hotel and air ticket aggregation, with a focus on providing seamless booking experiences.

Product Overview

Goibibo offers a wide range of travel services, including flights, hotels, buses, and trains. Its platform is particularly popular for booking domestic and international flights, with options for business, first class, and premium economy. Goibibo also provides exclusive deals on hotel bookings, often offering discounts on bundled flight and hotel packages. The typical price range varies based on the type of travel and accommodation chosen, but users can often find competitive pricing compared to other travel platforms.

Savings Opportunities

Goibibo is known for its generous discounts and loyalty programs. The platform frequently offers flat discounts on domestic flights and percentage-based discounts on hotel bookings. Goibibo's loyalty program, goTribe, provides additional benefits such as flexible booking options, exclusive sales, and rewards. Regular sales events and special promotions are common, especially during peak travel seasons. Users can also leverage coupon codes for extra savings, though these often come with specific terms and conditions.

Shopping Tips & Policies

When shopping on Goibibo, users can benefit from understanding the return policies and coupon redemption process. Coupon codes typically require a minimum purchase amount and may not be applicable on already discounted items. To maximize savings, combining offers and using loyalty program benefits can be effective. Goibibo's refund policies are generally customer-friendly, especially for cases like COVID-related cancellations, where full refunds are provided under certain conditions.

FAQ

Q: What is Goibibo's primary business focus?
Ans: Goibibo primarily focuses on providing online travel services, including flights, hotels, buses, and trains.

Q: Who founded Goibibo?
Ans: Goibibo was co-founded by Sanjay Bhasin and Vikalp Sahni in 2009.

Q: Where is Goibibo headquartered?
Ans: Goibibo is headquartered in Gurugram, Haryana, India.

Q: What is goTribe?
Ans: goTribe is Goibibo's loyalty program, offering benefits like flexible booking, exclusive sales, and rewards to loyal customers.

Q: How does Goibibo's refund policy work for COVID-related cancellations?
Ans: Goibibo offers full refunds for domestic flights if a customer tests COVID-positive, provided they follow specific procedures like uploading a verified RT-PCR report.

Q: Can I use multiple coupons on a single booking?
Ans: Generally, Goibibo does not allow stacking of coupons. Each booking can typically use only one coupon.

Q: What types of travel services does Goibibo offer?
Ans: Goibibo offers services for booking flights, hotels, buses, and trains.

Q: Is Goibibo part of a larger company?
Ans: Yes, Goibibo is part of the ibibo Group, which is a subsidiary of MakeMyTrip Limited.

Q: How can I join Goibibo's loyalty program?
Ans: Membership in goTribe is automatic based on previous spends, categorizing users into Star or SuperStar tiers.

Q: Does Goibibo offer student or group discounts?
Ans: While specific student or group discounts are not commonly advertised, users can benefit from general promotions and loyalty program benefits.

Q: How do I redeem a coupon on Goibibo?
Ans: To redeem a coupon, enter the code during checkout on the Goibibo website or app, ensuring it meets the applicable terms and conditions.