BigBasket is India's pioneering online grocery store, revolutionizing the way people shop for daily essentials. Founded in 2011, it has grown to become a household name, offering over 40,000 products across various categories. With its strong leadership and innovative approach, BigBasket has transformed the grocery shopping experience, making it convenient and cost-effective for millions of customers.

The Founding Story: A Leap into E-commerce

BigBasket's journey began in December 2011 when five entrepreneurs, including Hari Menon and Vipul Parekh, came together to create India's first online grocery store. Headquartered in Bangalore, the company quickly expanded its operations across India. The founders brought extensive experience from previous ventures like FabMart.com and Fabmall-Trinethra, which helped shape BigBasket's success. By 2016, BigBasket was operating in eight major cities, and by 2019, it had expanded to 25 cities, becoming a unicorn with a valuation over $1 billion. Today, BigBasket serves over 300 cities and towns, processing millions of orders monthly.

Product Overview

BigBasket offers a wide array of products, including fresh fruits and vegetables, dairy products, meat, personal care items, and household essentials. The platform is known for its private label products, which contribute significantly to its revenue. Popular categories include everyday essentials like food grains, oils, and spices, as well as fresh produce. Discounts are often available on these staples, making them even more affordable for customers.

Savings Opportunities

BigBasket provides numerous opportunities for savings through regular sales events and loyalty programs. Customers can enjoy discounts ranging from 10% to 40% on various products, especially during special occasions. The platform also offers a "SuperSaver" feature, which gives an additional 5% off on select items. Combining these offers with coupon codes can further enhance savings.

Shopping Tips & Policies

BigBasket has a straightforward return policy, allowing customers to return products within a specified timeframe. Coupon codes can be easily redeemed during checkout, though some may have restrictions like minimum purchase requirements. To maximize savings, shoppers can combine offers by selecting SuperSaver products and using applicable coupons. Additionally, BigBasket's loyalty program rewards frequent customers with exclusive benefits.

FAQs

Q: What is BigBasket known for?
Ans: BigBasket is known for being India's first online grocery store, offering a wide range of products with a focus on freshness and convenience.

Q: Who founded BigBasket?
Ans: BigBasket was founded by five entrepreneurs, including Hari Menon and Vipul Parekh.

Q: Where is BigBasket headquartered?
Ans: BigBasket is headquartered in Bangalore, India.

Q: How many cities does BigBasket operate in?
Ans: BigBasket operates in over 300 cities and towns across India.

Q: What types of products does BigBasket offer?
Ans: BigBasket offers a variety of products, including fresh produce, dairy, meat, personal care items, and household essentials.

Q: Does BigBasket have a loyalty program?
Ans: Yes, BigBasket offers loyalty benefits to frequent customers.

Q: How do I redeem a coupon on BigBasket?
Ans: Coupons can be redeemed during checkout by entering the code in the designated field.

Q: What is the SuperSaver feature on BigBasket?
Ans: The SuperSaver feature offers an additional 5% discount on select products.

Q: Can I return products purchased from BigBasket?
Ans: Yes, BigBasket allows returns within a specified timeframe.

Q: Does BigBasket offer discounts on everyday essentials?
Ans: Yes, BigBasket frequently offers discounts on everyday essentials like food grains and oils.